We pray that you and your families are staying safe during this pandemic. We will continue to follow our normal policies and procedures as long as we can. We will post any updates here and on our social media platforms.
We are still accepting orders online only :
Our store location is closed for walk ins.
We are only open for customers who have a scheduled appointment .
Please Stay home if you are not feeling well.
At your appointment guest will be limited to 1 parent/guardian only.
No friends, siblings, boyfriends etc.
All current orders are still being processed based on the original estimated completion date. We will contact you directly if there is any delay.
Refund and Cancellation policies are still the same.
We understand that proms and other events have been cancelled or delayed , and we are deeply saddened for our customers. But Please understand that this pandemic is just as much out of our company’s control as it is yours.
If you’ve passed the cut off for cancellation, we are unable to cancel your order or issue a refund. Your order is already being processed .
Meaning fabric and supplies have already been purchased, fabric has been cut and prepared and your gown may have even already been started to be sewn and just about completed. This is why we are unable to issue any refunds.
We are willing to try to help you resell the gown. Please contact us if you’d like us to help you .