CONTACT POLICY

CONTACT POLICY 
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Email - riahmariedesigns@gmail.com
Phone - 404-618-3262
Our preferred  method of contact is email. 
We respond to emails generally within 24 hrs.
During prom season January- June we may take up to 48 hrs to respond. This is our busiest season please be patient as we do out best to service each customer and their needs .
Please do not text the phone line it is for incoming calls only.
Riah Marie designs does not tolerate harassment.
Harassment is considered excessive calling , texting or emailing .
We understand that this is an exciting time for you and we appreciate you choosing our company.  Please do no contact us excessively in regards to your order. If we feel that you are not respecting our policy we reserve the right to cancel your order at anytime.
Our company is very well organized and very well aware of each customers order. We send out automatic updates to every customer to keep you informed of the process.
If we have any issues we will contact you directly way before your due date. During prom season we create over 300 gowns . We will only reach out to you if we have issues with your order at anytime. Otherwise you’re order is perfectly fine and you will receive it based on the estimated completion date when you purchased.