The estimated completion date is also shown on each product before purchase .
General processing times are as follows .
Bridal collection - 3 to 5 months depending on the design and the number of orders ahead of you
Formal gown collection- 6 to 12 weeks depending on the gown and the number of orders ahead of you .
Evening gowns - 4 weeks depending on the number of
During prom season , February- June, processing times always increase. We usually get fully booked for prom by late February. If you’re event is during these months , We always encourage you to order early to avoid the disappointment of you not being able to get your gown due to us being fully booked.
We understand that things happen and that you may need to cancel your order.
For the following collections You have 7 days after payment to cancel your order with no fee.
• BRIDAL COLLECTION
• FORMAL GOWN COLLECTION
• EVENING GOWN COLLECTION
After 7 days we begin the gown making process. You may still cancel your order within 14 days of placing the order. HOWEVER there will be a cancellation fee. The cancellation fee is subtracted from the amount you paid and we issue you a refund for the difference.
Bridal collection - $300 cancel fee
Formal gown collection- $150 cancel fee
Evening wear collection- $75 cancel fee
After 14 days we do not accept any cancellations.
ALL DEPOSITS & PAYMENTS ARE NON REFUNDABLE AFTER 14 DAYS
WE DO NOT OFFER CANCELLATIONS FOR THE FOLLOWING COLLECTIONS